Case Study: HSD Metrics
For the first time in history, there are five generations of employees in the labor market and each has different needs from employers. The solutions used to collect employee feedback are constantly changing, but the resources available to keep pace in companies continues to decline. HSD Metrics offers a solution.
Since 1992, HSD Metrics® has used survey guided, fact-based data to help organizations of every size measure improve recruitment, engagement, performance, and retention by helping clients learn from complex data presented in a simple way using well-researched, secure, customized tools and technology.
Beginning with employee surveys, HSD has evolved and expanded its human resource metric offerings to include five products that inform all milestones in the employee lifecycle: new employee on-boarding tools, stay surveys, comprehensive employee engagement measures, 360 degree feedback, and to the powerful ExitRight exit interviews — making HSD the go-to resource for companies seeking real-time data used to improve organizational effectiveness.
As part of the AWS Well Architected Review for HSD Metrics, Cascadeo implemented its management platform, cascadeo.io. This enabled streaming of time-series and event data into its machine learning infrastructure allowing cascadeo.io to observe deviations from normal operations. Using this information, Cascadeo designed the future state architecture of the HSDMetrics web and REST API application using AWS best practices. Cascadeo engineers continuously support the migration and debugging efforts until the application is future state ready.
Cascadeo Inc. is a cloud DevOps engineering firm focused on mid-market to enterprise customers that require high levels of availability, performance, security, and scalability. We specialize in environments that require multi-technology dependencies, hybrid cloud solutions and connectivity, complex operational requirements, infrastructure automation, self-healing capabilities, predictive analytics and continuous deployments.
Cascadeo and HSD Metrics agreed to re-deploy their current AWS architecture into a more secure, high-performing, resilient, and efficient infrastructure for their current applications.
HSD Metrics survey platforms cover the full employment spectrum from entering to exiting the organization. Metrics are provided to improve employee, team, and organizational performance. HSD Metrics’ HR outsourcing services capitalize on current technology to capture and report data for immediate 24/7 access by their clients.
AWS Services Used
- AWS RDS using MySQL
- AWS SES
- AWS CloudFormation
- AWS S3
- AWS VPC
- AWS Route53
- AWS ELB
- AWS EC2
- AWS Lambda
- AWS CloudWatch, CloudTrail
Human resource professionals need accurate data in real time to address the resource needs of their organizations. For the first time in history, there are five generations of employees in the labor market and each has different needs from employers. The solutions used to collect employee feedback are constantly changing, but the resources available to keep pace in companies continues to decline. For example, outsourcing exit interviews can be an effective solution for the employee turnover challenges. Exit interviews are not a new concept–many companies use them. The challenge with typical exit interviews is that most companies do not have internal resources dedicated to reacting to the feedback received in the exit interviews. In these cases, data from exiting employees is gathered, but never implemented to enact real business change. This is where HSD Metrics excels.
How we won
With over 13 years of experience, Cascadeo helped over a hundred organizations providing innovative, in-demand cloud solutions. Cascadeo designed to bring the same amazing level of service to every cloud deployment, providing peace of mind and expert oversight.
Continuous Engagement with Managed Services
cascadeo.io AI/ML-enabled SaaS-style solution provides HSD Metric’s higher levels of predictive analytics, including but not limited to monitoring of servers and applications 24/7, incident response and resolution, maintenance of WEB and API applications and other AWS hosted application.
Cascadeo continues to serve a strategic role as a key engineering partner, and a trusted Managed Services provider to HSD Metrics. ChatOps-driven deployment and monitoring has been implemented, such that deployments can be scheduled and monitored from Slack channels. Software packages are kept updated, end-to-end data encryption at every level perfected, changes to ensure continuous GDPR compliance implemented, etc. Resources are regularly audited and adjusted to cost-effectively respond to internal requirements, and more notably, increasing traffic demand.