Improve Community Connection and Constituent Access with a Public Cloud Transformation

A group of students packs food into bags at a food bank.
Digital transformation offers social services organizations the agility, security, and connectivity modern stakeholders demand.

Digital resources can be harnessed to improve community connections, access to services, and data security for social services organizations. Cloud-native features like composability, advanced identity and access management, and digital collaboration tools can streamline delivery of services while keeping your department in compliance with constantly evolving privacy and regulatory requirements.

Composability, a key aspect of cloud architecture, is a perfect tool for providing the agility that shifting cultural landscapes and legislative changes demand. Because it facilitates piecemeal substitution of computing functions without overhauling entire infrastructures, it allows you to supplement your cloud architecture with individualized custom apps when needs change.

Cloud-based identity access management with built-in security protocols can make handling constituent data easier and more secure than ever, and digital identity products and ecosystems can enable remote delivery of services beyond pandemic emergency measures via tools like identity wallets, identity proofing, video verification, and digital delegation of authority, allowing your department to serve community members who cannot come to your stations or offices.

Sophisticated data analytics and management features available in the cloud also allow for intelligent community awareness programs, without compromising data security, which can be built into your cloud environment from the ground up.

In the cloud, social services organizations get agility, data security, and stronger digital collaboration with stakeholders; constituents get improved access to services. Communities get more effective, agile, and efficient public services.

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